Order Related
Order records are retained in GroovePacker for 3 months. In nearly all cases a dispute regarding a shipment will need to begin in less than 90 days. After 9...
Fri, 6 May, 2016 at 11:33 AM
Normally if you attempt to scan an order that has already been scanned you'll be notified and prompted to scan another order. If a previously scanned or...
Fri, 1 Apr, 2016 at 4:17 PM
Sometimes you may want to print packing slips and/or packing lists from GroovePacker. To print the packing slips from GroovePacker, follow this article. ...
Mon, 27 Jan, 2020 at 6:28 PM
Preface
Sometimes the order items need to be modified before packing. A last minute customer request or an a surprise out-of-stock may occur...
Fri, 13 May, 2016 at 3:17 PM
Daily Scheduled order export GroovePacker can email you each day with a report so you'll know exactly what was shipped and verify that all orders w...
Fri, 20 Jul, 2018 at 11:44 AM
Let's say you have GroovePacker setup and you're ready to begin scanning the daily orders. You would like to clear your Awaiting list so it only c...
Sun, 4 Dec, 2016 at 7:44 AM
Whether you want to remove all of your orders to prepare to go live after testing, or just remove a single order so you can re-import an updated version, it...
Tue, 7 Aug, 2018 at 6:29 PM
You can find the scanned order by searching in the Orders section. It will have been moved to the Scanned list and it's status should reflect this. ...
Tue, 7 Aug, 2018 at 6:27 PM
For small orders the items will be visible on the right side of the scan & pack interface. For large orders the items will exceed the available space. ...
Fri, 2 Mar, 2018 at 11:20 AM
a.- If an order is imported in to GroovePacker and then cancelled (either before or after it is scanned in GroovePacker), how should it be handled? In ...
Wed, 4 Apr, 2018 at 3:41 PM