GroovePacker Support

If you would like to place an order "on hold" and prevent it from being packed you can do so using the Service Issue status.   Any order which has...

This article will cover a few scenarios where scanning the order number barcode in the Scan and Pack section does not display the intended order or does not...

GroovePacker lists orders which are imported but not scanned in a clear and obvious way so that it's easy to verify that everything which gets imported,...

Order imports should just work. We want them to work so well you never have to give them a second thought, even in cases where API's fail or conn...

A common scenario is that a customer places multiple orders back to back and you would like to combine them so they can ship together and reduce shipping co...

When multiple stores import into a GroovePacker account it is possible to face conflicting order numbers. This happens when order numbers are purely numeric...