Product Related

How can I associate the same barcode with more than one product or sku?
In GroovePacker we rely on the barcode to distinguish one product from another during scanning. We use the SKU to identify products and kits. In order for t...
Tue, 10 Jul, 2018 at 12:37 PM
Images are missing for some items but exist for others. Why are some imported automatically. How can the others be added?
When a SKU that is not in the GroovePacker database is encountered during an order import we will request the products data from the import source.  Some o...
Tue, 7 Aug, 2018 at 7:35 AM
GroovePacker Inventory Information and Workflow
Inventory Overview   The daily use of GroovePacker is going to have a significant impact on your ability to maintain a reliable inventory since you&#...
Wed, 14 Apr, 2021 at 1:20 PM
Inventory count import / export / update via CSV
GroovePacker is usually paired with additional apps that have a full suite of inventory features, such as ShippingEasy or Ecomdash. If desired, GroovePacker...
Mon, 19 Nov, 2018 at 5:25 PM
Am I able to re-use or update existing SKUs to be used in new products in bulk using a CSV file or spreadsheet? What is the best procedure?
The best way to update or modify existing sku's will depend on whether or not the original sku will continue to be found in future orders and whether o...
Tue, 9 Apr, 2019 at 4:36 PM
Dynamic configurable customer chosen kits, bundles, or assemblies
Customers love choices. Allowing them to select various options and build their own kit or bundle makes a lot of sense and a lot of sales. A great example i...
Thu, 16 Jan, 2020 at 1:04 PM
How to find & fix broken or missing images in GroovePacker
In most cases, GroovePacker uses image URLs to find and display product images. If the image location or path to the image changes, the URL will need to be ...
Thu, 30 Jul, 2020 at 12:30 PM
Can I create a new product directly in GroovePacker?
Yes. Begin by clicking Products in the main navigation to go to the products section. There you'll find a Create link on the left. Clicking this will ...
Thu, 9 Aug, 2018 at 4:12 PM
Can you have a Tester version or Sample version of a product with the same barcode?
Let's suppose you have a number of items that can be sold as retail items or as tester items. The tester items are the same physical product but the pa...
Wed, 4 Mar, 2020 at 11:10 AM
Find and remove old or inactive products no longer being sold
Depending on your business you may add products regularly and only sell them for a short time. Older products that are no longer in use can be removed to in...
Wed, 4 Mar, 2020 at 10:44 AM