GroovePacker Support

Shipping label verification is one of the post-scanning options in GroovePacker. Meaning, it can be enabled to occur immediately after order scanning comple...

Multi-box packing is a pro feature and is also available on accounts with 4 or more users. It allows the packer to switch boxes as they scan items so th...

If you need to record the serial, batch or lot number of individual items that are scanned and generate a report of which items were shipped to specific ...

By default, packers can scan items in any sequence. As long as the item is in the order it can be scanned even if it is not the item that is currently su...

For some workflows, it is helpful to be able to get a list of orders that include a specific product. This is possible using the Order Item Search toggle in...

Skipping and Passing items are often confused. If you want to visually verify an item that is not barcoded or has a damaged barcode you'll use the P...

The Daily Packed Percentage list is a GroovePacker Pro feature that makes it easy to verify that your fulfillment team is meeting it's target ship ti...

The user stats in the dashboard can be exported from Settings > Backup and Export > User Stats Export The report includes the data found in the d...

Direct Printing The direct printing feature allows print jobs to be sent from GroovePacker directly to your printer. This is ideal for anything that is ...

You'll find the list of action barcodes in Settings > System > Scan and Pack near the bottom of the page. When the switch for an action is enable...