Account Related

Items related to starting your trial, modifying your account, billing questions and more.

How do I create an account and start my GroovePacker trial?
To get started visit our Pricing Page. Choose the number of users you would like to start with and click "Get Started" at the bottom. You'...
Thu, 17 Aug, 2023 at 6:21 AM
How can I reset my password or username?
If you're not sure what your password is, or if the password you're trying to use does not work, you can have GroovePacker email you a link that wil...
Mon, 25 Jun, 2018 at 5:01 PM
Subscription being processed message is shown when I try to create my account
This is often due to a card getting declined and the declined response failing to reach us. It's pretty rare, but when it happens it's incredibly fr...
Thu, 17 Aug, 2023 at 6:23 AM
How can I add additional users / seats to my plan?
Users can be added and removed from your plan directly from your account page.   Here are the steps: Please log in to your GroovePacker account Nav...
Thu, 17 Aug, 2023 at 6:28 AM