Product Related

Export Product data from ShipStation to CSV and import into GroovePacker
If you use ShipStation it will likely have every item you ship so this can be a good place to grab your product data. If you have registered UPCs or barcode...
Thu, 22 Feb, 2018 at 4:00 PM
What is a T-SKU and how do they work?
Items in GroovePacker are recognized and kept track of by their SKU. In other words the SKU is the "unique identifier" for each item. If a SKU ...
Wed, 23 Jan, 2019 at 5:10 PM
Troubleshooting TSKUs
If you are seeing New TSKU items on each import there are two possible scenarios: 1- The TSKU is being removed from the product ...
Wed, 1 Jun, 2016 at 12:48 PM
How can I disable click-scanning for all but a small group of items that are not barcoded.
In many cases you can leave click-scanning enabled for all items and monitor how often it's being used by checking your daily scanning report emai...
Thu, 11 Aug, 2016 at 12:27 PM
I see a popup with products when I try to scan some orders - The Fix item status list
Adding new products to your store is a regular occurrence so we've made the process of getting new items ready to scan in GroovePacker as...
Thu, 9 Aug, 2018 at 6:56 PM
Multi-pack barcodes: Scanning a pack of items & adding the packed quantity to the order
Multi-pack barcodes allow you to pre-pack a set quantity of the item and assign a barcode and quantity to the pack. The pre-counted pack is labeled with the...
Fri, 13 Apr, 2018 at 9:37 AM
Export your product data (inc SKU Barcode Image Inventory count) from GroovePacker
Exporting your current product data from GroovePacker takes only seconds.  Start by clicking on the Products section from the main navigation. Next,...
Tue, 9 Apr, 2019 at 4:42 PM
Recount & Receive Inventory
A receive and recount feature exists in GroovePacker to make it faster to quickly update inventory counts and bin locations in GroovePacker. The Receive...
Wed, 4 Apr, 2018 at 2:55 PM
How can reminders or instructions be added to products and shown to the packer?
GroovePacker has a "Special Instructions for Packer" option that allows a message to be displayed to the packer when an item is being packed. T...
Thu, 5 Apr, 2018 at 4:53 PM
Barcode already exists message is shown - and I can't add the missing UPC
You'll see that message in two scenarios: 1- The barcode you're trying to add has been incorrectly added to another SKU - here it needs to ...
Tue, 10 Jul, 2018 at 12:38 PM