GroovePacker Support

If you use ShipStation it will likely have every item you ship so this can be a good place to grab your product data. If you have registered UPCs or barcode...

Items in GroovePacker are recognized and kept track of by their SKU. In other words the SKU is the "unique identifier" for each item. If a SKU ...

Normally a T-SKU is only added for a product when it is initially identified in an order and created. If you are seeing New TSKU items on each import...

Note: The terms "click-scan" and "pass" are used interchangeably. They both refer to bypassing the need to scan an item that has a mis...

Note: If you're logged in on the GPX app (app.Groovepacker.com) you'll find that the workflow for adding barcodes has been redesigned and the fi...

Multi-pack barcodes allow you to pre-pack a set quantity of the item and assign a unique barcode with an associated quantity to the pack. The pre-counted pa...

A receive and recount feature exists in GroovePacker to make it faster to quickly update inventory counts and bin locations in GroovePacker. The GPX app...

GroovePacker has a "Special Instructions for Packer" option that allows a message to be displayed to the packer when an item is being packed. T...

Because groove Packer uses the barcode to distinguish between items during verification it's extremely important that the same barcode never be associat...

In GroovePacker we rely on the barcode to distinguish one product from another during scanning. We use the SKU to identify products and kits. In order for t...