In this scenario, you have an item sold as a single piece and it is a multi-pack, like a 4-pack. The SKU for this 4-pack item may already be in GroovePacker, but currently, GroovePacker does not know that it's a pack of four, so it's only prompting the user to scan the item once.  Instead, you'd like the user to scan 4 separate pieces.

In most cases the single piece that will be scanned is also available individually and possibly in other packs as well, (6-pack, 12-pack, case of 24).

The barcode that the user is going to scan multiple times should be the barcode of the single item. We'll set up a kit to make this happen.  If there are multiple packs or cases with different quantities, each will be represented by a separate kit. These kits will each have a barcode assigned but in this scenario, the kit barcode will not be scanned. It's common to just use the Kit SKU as a placeholder Barcode.


(Note: If you have the opposite problem, where the customer has ordered 4 items that you have pre-packed into a single item, so it's asking for 4 scans but you need it to ask for 1,  please see our article on multi-pack barcodes instead.)


To summarize the steps below, there will be at least two items. One will be the kit, the other will be a single item. If the SKU that the customer purchases, which represents the pack already exists in GroovePacker, this SKU will be changed to a "kit". Continuing with the example of a 4-packer, this kit will contain 4 pieces of the individual item that will actually be scanned.

 If the individual item does not exist yet in GroovePacker we'll need to create this and verify that the barcode that will be scanned is assigned to this item.

If the barcode that will be scanned is assigned to the Kit item, it will need to be removed from the Kit item so it can be added to the "kit part" item that actually gets scanned.

Here are the steps:

Find the SKU that represents the kit (in this example, we'll call it OS-4pk) in the products list and click on the name to open it.

If the barcode assigned to this item is the barcode that will actually be scanned, copy the barcode from item OS-4pk to your clipboard and then delete the barcode from OS-4pk. (this will allow us to use it on the "part" item)

Enter the SKU of the item (OS-4pk) as its new "placeholder" barcode. Click Save and Close.

We'll return to this item in a moment to change it into a kit but first, we need to set up the part item that we'll add to the kit.

You can search for the part item SKU to verify it does not already exist. If it does, you can skip the creation step.


Use the create option in the products section to create a new product.
Give it a name, maybe OS Single Piece
You might use a SKU like OS-SP

Enter (or Paste) in the barcode you that will be scanned for the individual item and click save and close

Now that the part item is ready you can set up the kit.

Open OS-4pk in the products list by clicking its name and use the "change this item to a kit" option at the top.
You'll then be shown the kit options tab. Here you'll click to add an item to the kit. Search for the OS-SP and click it to select it.

Then save and close. Lastly, you can adjust the QTY of this item to 4, since there are 4 pieces that need to be scanned.


That's it, you're done! When OS-4pk is found in an order the user will be prompted to scan 4 pieces of OS-SP using the barcode we assigned to it.

Please note that the kit item will display in the Kits list now and will no longer be visible in the products list.