Fixing broken images or adding missing images from Shopify is super easy.


First, you'll need a connection from GroovePacker to your Shopify Store. You'll leave this connection "Inactive" so orders are not accidentally imported.


Click here for the steps to create the connection.


Once the connection is setup you can use the "Fix Broken Images" button to update your products with the images from Shopify. 

The process will take 10-30 minutes depending on the number of items you have.


If you find that some products missing images in GroovePacker after the process completes please compare the SKU of the item in GroovePacker to the SKU of the item that has the image in Shopify.


If the same SKU has an image in Shopify please contact GroovePacker support so that we can help troubleshoot.