GroovePacker uses email for sending reports, invoices, exports and a host of other things. It's important to keep your addresses current so you never miss important info.
Below is a list of emails that can be sent and the location where they can be modified. In all cases you can add additional addresses by separating them with a comma. The space after the comma is optional.
Order Export Report
User Stats Report
Password Recovery Email
Low Inventory Alert Email
System Notifications and Billing
Products Backup Export
Order export report.
Purpose: Shows every order scanned for the day.
Location: Settings > Backup & Export > Order Export
User Stats Report
Purpose: Packer performance stats like speed and number of items scanned.
Location: Settings > Backup & Export > User Stats Export
Password Recovery Email
Purpose: Receive an email to reset your password.
Location: Settings > Users & Permissions > (click on a username to open their settings)
Low Inventory Alert Email
Purpose: Receive notice of low stock
Location: Settings > System Settings > General Preferences > Under Inventory Related heading
System Notifications and Billing Notifications
System Notifications include product export reports and other exports that are emailed, and notes sent from the Packer during packing and general notifications from the app.
Billing Emails include invoices and overdue billing notifications.
Both of these can be found by navigating to:
Settings > System Settings > General Preferences > Under Confirmations and Notifications heading
*Note: If you are receiving a billing notification email to an address that is not listed in this location and a change is required, please contact support. In some cases, the contact info is stored by our processor and must be updated there.
Product Backup File
Used to backup products before making changes so you can restore if needed.
